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Registration opens for MLGW’s Winter Moratorium program. October 30, 2023. Elderly and disabled customers are encouraged to apply by Nov. 15. As colder weather approaches, MLGW wants to ensure uninterrupted service to its senior (ages 60 and above) and disabled customers. The Winter Moratorium program prevents cutoffs …

(May 13, 2024) Memphis Light, Gas and Water honored winners of the utility’s 2023 “ElectRock” Poster Art Contest at a Board of Commissioners meeting Wednesday, May 1.MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online formIf you’re trying to find someone’s phone number, you might have a hard time if you don’t know where to look. Back in the day, many people would list their phone numbers in the Whit...Customer Care Policy. Memphis Light, Gas and Water is the nation's largest three-service municipal utility. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas and water service. Customer Care Policy. Customer Care Information Guide.November 1, 2022. Today, members of the Memphis City Council approved Doug McGowen as the new President and CEO of Memphis Light, Gas and Water. McGowen currently serves as the Chief Operating Officer for the City of Memphis and is Memphis Mayor Jim Strickland’s pick to lead MLGW. Today’s measure effectively ends the …MLGW offers free water testing kits to customers. Customers can request a kit by calling 544-6549 or emailing [email protected]. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939.To update your phone number information, you can do one of the following: Update your phone number in My Account ; For Residential Customers, please send an e-mail to [email protected] ; For Commercial Customers, please send an e-mail to [email protected] ; Customers can call (901) 544-6549.Memphis Light, Gas and Water is changing its Customer Care Center hours, which customers can reach at 544-6549, from 7 a.m. - 7 p.m. to 8 a.m. - 6 p.m. starting January 6, 2020. The greatest call volume is between 8 a.m. and 6 p.m. This change will make MLGW more efficient and help us better serve our customers. Important Numbers to Know ...

MLGW is the only entity which can assign addresses in Memphis and Shelby County. 3. Initiate Work Request Contact MLGW's Builder Services Center at (901) 729-8630 to initiate a utility work request . Construction plans, load breakdown, and contact information are generally required. You may also request temporary power.Sr. VP, CFO and CAO. Dana Jeanes, Senior Vice President, Chief Financial Officer and Chief Administrative Officer (Secretary -Treasurer), is responsible for establishing, monitoring and maintaining company-wide financial and administrative objectives, policies, programs and practices for Memphis Light, Gas and Water.Memphis Light, Gas and Water is the largest three-service public utility in the nation. We are a Division of the City of Memphis. The President & CEO, who is appointed by the Mayor of Memphis, is responsible for the day-to-day operations of the utility. A five-member Board of Commissioners oversees all budgetary requests greater than $250,000 and ensures … Click here to download the application. Complete and return the form to MLGW as per the instructions on the application. For additional questions, contact On Track at (901) 528-4820 or send an email to [email protected] for more information or to receive an application via mail or email. The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, call (901) 576-6730. For questions about sewer issues, call (901) 576-6757. For Customers who speak little or no English, please contact the MLGW Customer Care Center at 901-544-MLGW (6549) or 901-820-7878. Section 201.00 Community Office Locations and Business Hours July 10, 2012. On Monday, July 9, Memphis Light, Gas and Water's bill payment processing vendor experienced a world-wide server issue that temporarily disabled our online payment system. The system was restored within a few hours and is back online. Due to this issue, MLGW is allowing a one-day grace period for any customers that attempted to ...

Jan 9, 2024 · If the power goes out, MLGW asks customers to report the outage to them by calling their service line at 901-544-6500 or making a report online or through their app. As for safety measures, Ready ... Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated.MLGW considers disconnecting utility service for non-payment as a last resort and would rather work out a satisfactory payment arrangement. Customers in hardship situations may request an extension of their current bill’s due date, provided certain criteria are met and payment arrangements are maintained. Call the Customer Care Center, 544 ...Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated.

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Billing Questions. If you have a question about your bill, call the Memphis Light, Gas and Water Customer Care Center at (901) 544-6549 and talk with one of our Service Advisors, or fill out the online Billing Questions form. You can also find answers to Frequently Asked Questions here.Recommendations on strategy concepts will be presented to the MLGW Board of Commissioners before the end of the year. Progress Report Presentation (March 2024) Customer Input Please take the survey . 2045 News. MLGW postpones the remainder of 2045 workshops - April 3, 2024; MLGW wants customers to help shape its future - February 27, 2024 Welcome to our new QLESS appointment system. Click and make an appointment to the site where you would like to see a credit counselor in person. Location URL. Downtown. Lamar. Whitehaven. Millington. Credit Counselors can help you with: Payment plans. All 3rd party attachment customers are required to have a signed and fully executed attachment agreement in effect before applying for an attachment to MLGW facilities. New attachment customers can initiate the process by contacting our Legal Services Department at (901) 528-4343. Once the agreement is signed and executed, applications can be ...MLGW crews have identified and repaired 32 water main breaks and responded to more than 2,000 customer water line breaks, both residential and commercial so far. As repairs are made and pressures build, we will begin testing samples so that we can lift the precautionary boil water advisory next week.

As the nation’s largest three-service municipal utility, Memphis Light, Gas and Water (MLGW) serves more than 429,000 customers across multiple counties. The …MLGW PAY AGENT LOCATIONS Payment Accepted: Cash, Checks and Money Orders 38002 – Lakeland/Arlington • Kroger, 9025 Highway 64 • Kroger, 11635 Highway 70 • CVS, 9861 US Highway 64 38004 – Atoka • Kroger, 11630 Highway 51 S. 38016 and 38018 – Cordova • Kroger, 1675 N. Germantown Pkwy. • Kroger, 676 N. Germantown Pkwy. Report An Electric Outage. If your power goes out, you need prompt and efficient service. That's why Memphis Light, Gas and Water established the Outage Hotline, (901) 544-6500, which is open 24-hours per day and is dedicated solely to addressing outage situations. For faster service, please have your 16-digit account number on hand when you call. Downtown, Lamar, Whitehaven and Millington community offices are reopening. Only the Summer office will remain closed. The locations and hours are as follows: Downtown – 245 S. Main 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays. Lamar – 2935 Lamar Ave. 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays.Memphis Light, Gas and Water - Millington Community Office. 5131 Navy Road. Millington, TN 38053. (901) 544-6549. www.mlgw.com. About this Provider. Bill Payment Locations. …Customers can call 544-MLGW (6549) for Billing & Payment inquiries and for Starts/Stops/Transfers of services and Pilot Safety Inspections during these hours to …Downed power lines are a serious emergency and should be reported immediately by calling Memphis Light, Gas and Water's 24-hour Emergency Hotline at (901) 528-4465. Never, under any circumstances, go near a downed power line or anything that is in contact with the line. It is very possible that the line could be energized, and there is ...Registration opens for MLGW’s Winter Moratorium program. October 30, 2023. Elderly and disabled customers are encouraged to apply by Nov. 15. As colder weather approaches, MLGW wants to ensure uninterrupted service to its senior (ages 60 and above) and disabled customers. The Winter Moratorium program prevents cutoffs … Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants. Applicants may elect to have the deposit billed on their next ... MLGW has tested for lead in Shelby County for many years, and tests from homes known to have lead plumbing have consistently been in compliance with EPA standards. We are making public an old database showing where 36,483 lead service lines may have been installed in the early 1900s when it was a common practice to use lead in plumbing. Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants. Applicants may elect to have the deposit billed on their next ... Simply download the AutoPay application below, fill it out and mail to: Payments and Banking. Memphis Light, Gas and Water Division. PO Box 388. Memphis, TN 38145-0388. Click here to download the AutoPay application. AutoPay change form. AutoPay cancellation form.

Once a phone number gets disconnected, it goes into quarantine for six months. After the completion of six months, the phone number is available to the service provider to reissue ...

Memphis Light, Gas and Water is governed by a five-member Board of Commissioners who are nominated by the Mayor of the City of Memphis and confirmed by the Memphis City Council. The MLGW Board also includes two non-voting Advisory Board members. Public Board of Commissioners Meetings are held at 8:30 a.m., the first and third Wednesday of each ...Call the MLGW Emergency Hotline (901) 528-4465. To report an outage, dial the Outage Hotline at (901) 544-6500. Please have your 16-digit account number or phone number associated with the MLGW account on hand when you call. If you have a dispute about your utility account, please review our Dispute Resolution Process by clicking here .If the power goes out, MLGW asks customers to report the outage to them by calling their service line at 901-544-6500 or making a report online or through their app. As for safety measures, Ready ...MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online formMemphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. ... Contact MLGW. En Español. Lead …The outages downtown are primarily underground and therefore cannot be tracked via the outage map. Customers can report outages by calling 544-6500 or with the MLGW app. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. …If you have questions regarding this matter, you may contact MLGW’s Water Quality Assurance Lab at (901) 320-3962, or email mailto:[email protected]. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. Memphis Light, Gas and Water - Payments & Banking. P.O. Box 388. Memphis, TN 38145. Pay in person: You also can pay your bill by visiting any MLGW Community Office, Authorized Paying Agents or Third-Party Paying Agents. Please remember to bring both portions of your bill for faster service and, if paying by check, include your 16-digit MLGW ... MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online form MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online form

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To update your phone number information, you can do one of the following: Update your phone number in My Account ; For Residential Customers, please send an e-mail to [email protected] ; For Commercial Customers, please send an e-mail to [email protected] ; Customers can call (901) 544-6549. A burst water pipe or water heater is considered to be an emergency situation if the leak is inside your home or business, and if it poses a danger of flooding the building. If you need to report an emergency, please call our 24-hour Emergency Hotline at (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies ... Jacqueline Jones is the Vice President and Chief People Officer at Memphis Light Gas and Water. Jones has a strong track record of human resource experience supporting management teams and employees through rapid change and growth. Jones is well experienced in developing and executing strategic and tactical programs, driving enterprise people ...Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En EspañolAug 23, 2022 · MLGW News Release. MLGW offers free pilot light inspections. August 23, 2022. Memphis Light, Gas and Water will offer pilot light inspections by appointment and free of charge to residential customers from September 6 – September 30. After September 30 there is a $55 fee. (Appointments are always free for customers who are 60 or older or ... Complete and return the form to MLGW as per the instructions on the application. For additional questions, contact On Track at (901) 528-4820 or send an email to [email protected] for more information or to receive an application via mail or email.Memphis Light, Gas and Water Division 220 South Main Street Memphis, TN 38103 (901) 544-MLGW (6549) or (901) 820-7878. Powered by. Please enter a valid email address. ([email protected]) ... *Phone Number (Optional) MLGW Acount Number (Optional) *Premise Street Address (Optional) For Customers who speak little or no English, please contact the MLGW Customer Care Center at 901-544-MLGW (6549) or 901-820-7878. Section 201.00 Community Office Locations and Business Hours VP Gas/Water Engineering. Chandrika Winston Rosser, Vice President of Gas and Water Engineering and Operations, is responsible for managing and coordinating all Gas and Water engineering, operations and construction divisions for Memphis Light, Gas and Water. Rosser joined MLGW in 1997 as a Standards Engineer for Underground Electric. ….

MLGW’s pay by phone number is 1-866-315-0277. For assistance, customers can call the following numbers: Residential: Customer Care Center – 901-544-MLGW (6549), Monday through Friday, 7a.m. to 7 p.m. Central time.Getting the WellCare phone number can take some extra research, especially if you don’t know where to look. Fortunately, there are several easy ways to get the number quickly and e...Downed Power Lines. Downed power lines are a serious emergency and should be reported immediately by calling Memphis Light, Gas and Water's 24-hour Emergency Hotline at (901) 528-4465. Never, under any circumstances, go near a downed power line or anything that is in contact with the line. It is very possible that the line could be energized ...All 3rd party attachment customers are required to have a signed and fully executed attachment agreement in effect before applying for an attachment to MLGW facilities. New attachment customers can initiate the process by contacting our Legal Services Department at (901) 528-4343. Once the agreement is signed and executed, applications can be ...MLGW reads nearly 1 million meters each month. On the right side of your bill, a blue-shaded column includes the date and time your meter was read for your current bill, as well as the exact date that your next meter reading will occur. Click here for an interactive bill sample to see where to obtain this information. Memphis Light, Gas and Water - Payments & Banking. P.O. Box 388. Memphis, TN 38145. Pay in person: You also can pay your bill by visiting any MLGW Community Office, Authorized Paying Agents or Third-Party Paying Agents. Please remember to bring both portions of your bill for faster service and, if paying by check, include your 16-digit MLGW ... Welcome to our new QLESS appointment system. Click and make an appointment to the site where you would like to see a credit counselor in person. Location URL. Downtown. Lamar. Whitehaven. Millington. Credit Counselors can help you with: Payment plans.Contact United Way at (844) 444-4211 *MLGW provides this community assistance listing as a service to its customers. Funding is subject to availability and eligibility requirements may change. 220 South Main St. Memphis, TN 38103. More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Phone number for mlgw, Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Español, , Oct 28, 2019 ... More videos you may like · MLGW president and CEO Doug McGowen is giving a live upda... · MLGW Update, Jan. 20, 2024 · How to turn off water i..., To relight your pilot light, residents should call 901- 544-6549. For Spanish, residents should call: 901- 544-6549. Businesses: 901-528-4270. You can tell by the smell. Natural gas is odorless. MLGW adds a special chemical to give it that funky, rotten-egg smell. If the odor is strong, avoid: Striking matches or using a lighter. , If you have any questions or need help with your My Account enrollment, please contact Residential: Customer Care Center - 901-544-MLGW (6549), Monday through Friday, 7a.m. to 7 p.m. CST., Downed power lines are a serious emergency and should be reported immediately by calling Memphis Light, Gas and Water's 24-hour Emergency Hotline at (901) 528-4465. Never, under any circumstances, go near a downed power line or anything that is in contact with the line. It is very possible that the line could be energized, and there is ... , Protecting My Account passwords and maintaining up-to-date contact details are essential to thwart scams. MLGW never solicits payments via prepaid debit cards or 1-800 numbers. ... Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee …, Memphis Light Gas and Water - Customer Care Center/Bad Weather Disconnect Policy. Address. 220 S Main Street Memphis, TN 38103 (901) 544-6549. www.mlgw.com. About this Provider. ... Primary Contact. [email protected]. Phone Numbers. Main (901) 544-6549. To Stop/Start/Transfer Service (901) 544-6549. Services., Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants. Applicants may elect to have the deposit billed on their next ... , Doug McGowen is MLGW's President and CEO and has served in that role since December 2022. McGowen most recently served as the Chief Operating Officer for Mayor Jim Strickland and the City of Memphis. As Chief Operating Officer, McGowen directly oversaw all city operating departments and related agencies. From March 2020 to March 2022, he also ... , To find a phone number online, use a free online phone directory website, such as 411.com and WhitePages.com. You can also find a phone number online by searching the Contact secti..., Customers can also report outages through the MLGW app, on their website or by calling (901) 544-6500. Brooke Muckerman covers Shelby County Government for The Commercial Appeal. She can be ..., The amount of clearance needed is determined onsite and depends on several factors, such as how close the tree is to the powerline and the type of line involved. You may call our Customer Care Center at (901) 544-6549 if you are aware of a tree that is interfering with a power line or is in direct contact with one., Welcome to MLGW. Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 |. WEB CHAT. OUTAGE CENTER. 1 2 3 4 5 6 7 8. …, The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, call 576-6730. For questions about sewer issues, call (901) 576-6757., Memphis Light, Gas & Water 245 South Main Street Memphis, TN 38103-3917 P: 901.528.4465 Communicatons and Public Relations: [email protected], Sr. VP, CFO and CAO. Dana Jeanes, Senior Vice President, Chief Financial Officer and Chief Administrative Officer (Secretary -Treasurer), is responsible for establishing, monitoring and maintaining company-wide financial and administrative objectives, policies, programs and practices for Memphis Light, Gas and Water., Doug McGowen is MLGW's President and CEO and has served in that role since December 2022. McGowen most recently served as the Chief Operating Officer for Mayor Jim Strickland and the City of Memphis. As Chief Operating Officer, McGowen directly oversaw all city operating departments and related agencies. From March 2020 to March 2022, he also ..., Memphis Light, Gas and Water - Payments & Banking. P.O. Box 388. Memphis, TN 38145. Pay in person: You also can pay your bill by visiting any MLGW Community Office, Authorized Paying Agents or Third-Party Paying Agents. Please remember to bring both portions of your bill for faster service and, if paying by check, include your 16-digit MLGW ... , Important MLGW contact information for customers: • Outage Reporting: 544-6500 • Emergency: 528-4465 (This number should be treated like 911. Gas leaks, electrical lines down.) ... Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since ..., 2/18/mlgw/od CALL 729-8630 TO REQUEST: • Application for service • Demolition • Status of service request • Temporary services – installed or removed • Report changes in project, site condition or need date , Having access to a reliable Australia phone numbers directory can be a great asset for any business. One of the most important things to remember when using an Australia phone numb..., Memphis Light, Gas and Water - Pay Your Bill by Phone. Address. 245 S Main Street Memphis, TN 38103 (866) 315-0277. www.mlgw.com. About this Provider. AKA: MLGW. Description: MLGW customers can pay bills by phone at 1-866-315-0277 or 901-544-6549(MLGW). ... Please enter a valid phone number., Protecting My Account passwords and maintaining up-to-date contact details are essential to thwart scams. MLGW never solicits payments via prepaid debit cards or 1-800 numbers. ... Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee …, MLGW considers disconnecting utility service for non-payment as a last resort and would rather work out a satisfactory payment arrangement. Customers in hardship situations may request an extension of their current bill’s due date, provided certain criteria are met and payment arrangements are maintained. Call the Customer Care Center, 544 ..., If you have previously reported a streetlight outage, you can check the status of that outage by entering the confirmation number you received when you initially reported the outage. Alternately, you may call (901) 544-6549 to report a streetlight outage or to check on the status of a previously reported streetlight outage., , Apr 8, 2020 ... Remember, never attempt to trim limbs that are near or touching power lines. Be safe and call MLGW. • Trim. If the customer has tree limbs in ..., To update your phone number information, you can do one of the following: Update your phone number in My Account ; For Residential Customers, please send an e-mail to [email protected] ; For Commercial Customers, please send an e-mail to [email protected] ; Customers can call (901) 544-6549., Customers without online access should call 901-529-4569 when the intake process opens to leave their contact information. No in-person applications will be accepted. MLGW customers who are Shelby County homeowners are eligible for the program if they meet all the qualifications: · Home is listed in the applicant’s name, Jul 26, 2023 ... Please always call 528-4465 to report emergencies such as downed power lines and gas leaks. Use your MLGW My Account or call 544-6500 to report ..., Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants. Applicants may elect to have the deposit billed on their next ... , MLGW water crews will be in your neighborhood as we continue making system – as well as individual customer – improvements. If you have received a postcard, it means that crews are either repairing or replacing existing water pipes or service connections. Your water is scheduled for a temporary shut off to make needed repairs.