Xfinity support scam

Here's what to know: Never call a number on a security pop-up warning. Pop-ups that tell you to call tech support are always scams. Never move or transfer your money to “protect it.”. Only a scammer will tell you to do that. Never give someone a verification code to log in to your account. Scammers want it to get into your account.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. 2.Hey @ user_0rw54n, thanks for reaching out to Xfinity Support on our forums. Xfinity takes security concerns very seriously and has a dedicated department called our Customer Security Assurance team that can help. Their website here has the form to report the fraudulent account. This number was on Google for Xfinity support. It is a scam! They ...2 months ago. I see two messages in the past 24 hours to your email address that were "from" Xfinity. One is real, one is not. The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real.Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Internet scammers use sophisticated lures as they "fish" for users' private information. The most common ploy is to copy the look and feel of a major web page ...If you’re enrolled in our 1.2 Terabytes (TB) Internet Data Usage Plan,* you'll receive an email notification when you’ve used 75% of your data. You’ll also receive emails and text messages when you’ve used 90% and 100% of your data. If you use more than 1.2 TB in a month, you’ll also receive email notifications and text messages for ...This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...

You are always able to report suspicious activity to use by reaching out to our Comcast Customer Security Assurance Team. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329. 0. 0. Cancel. Start Here. I was talking to a live agent about my Acp and was sent a phishing scam. It read as follows: “Since you are from ...Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true.Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true.Yes. If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages.Manage Spam Blocker settings. Sign in to Xfinity Voice using your Xfinity ID and password. Click the Settings (wheel) icon in the upper-right corner and select Settings to see your voice preferences. Select Call Blocking. Adjust Spam Blocker settings accordingly.The quickest way to access your Xfinity Email is by visiting connect.xfinity.com on your computer, tablet, or smartphone. Bookmark this page for easy access in the future. To …USA TODAY. 0:04. 0:35. A data breach at Xfinity has given hackers access to the personal information of nearly all of the company's customers. Comcast, the parent company of Xfinity, sent a notice ...

Support Account & Billing. What to expect with a refund from Xfinity. Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and …Xfinity claimed that I had used data over the limit, but this was a scam. Firstly, the associate had told me that I would pay only $15 a month for 1 GB, after which the internet would slow down. Secondly, I had another SIM card on my phone with unlimited data from T-Mobile, so there was no need for me to use Xfinity internet if I had unlimited ...Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...Yes. If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages.Feb 17, 2023 · I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended. Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster upload ...

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It a scam! If you were to call back they would offer you a deal something like, for the next two years you can get 50% of your existing bill with a upfront one time payment of 399.99 Sorry if this is 2nd message. I typed one all up but something went wrong and I dont think it was sent. 0. 1.Nov 15, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. Click the "Direct Messaging" icon or https://comca.st/3Q5uBJC. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that.A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ...Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and …

Mar 10, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.2 months ago. I see two messages in the past 24 hours to your email address that were "from" Xfinity. One is real, one is not. The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real.The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. 2.Dec 19, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it@XfinityKei . Hello @VitaminE Thanks for reaching out. We typically send out password resets to our customers as a best practice to keeping your account safe. ... Periodic forcing user to change their password is not a best practice. In fact, it is a security risk.The NIST puts out best practices for security and it has been since 2017 where they …Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ... Xfinity Rewards is a new program just for Xfinity customers — our way of saying thank you for being with us. Rewards members enjoy a special mix of special perks, unique experiences, product benefits, and so much more. The longer you’re with Xfinity, the more rewards you get; and it’s free and easy to use. Use the Xfinity app or visit ... XfinityThomasB. +15 more. Official Employee. •. 987 Messages. 9 months ago. Hello @user_ffbd13. We do have our team called Customer Security Assurance. They are amazing, the primary phone number is 1-888-565-4329.Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Security console. Clicking on View Recent Sign-in Activity in the email will provide a look into your sign-in history for the last 30 days (including location, device type, IP, and time) and allow you to change your password if you see anything suspicious. In addition, a list of Connected Apps displays with all the apps you’ve signed into ...

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. …Mt Laurel Township, NJ 08054. 844-335-8719. A Comcast representative will contact you within 2 business days of our receipt of the requested documentation. While Comcast is investigating your claim, we will suspend our collection activity on the suspect account and request that any consumer credit bureau the suspect account has been reported to ...I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two.Feb 27, 2024 · Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ... Xfinity claimed that I had used data over the limit, but this was a scam. Firstly, the associate had told me that I would pay only $15 a month for 1 GB, after which the internet would slow down. Secondly, I had another SIM card on my phone with unlimited data from T-Mobile, so there was no need for me to use Xfinity internet if I had unlimited ...Mt Laurel Township, NJ 08054. 844-335-8719. A Comcast representative will contact you within 2 business days of our receipt of the requested documentation. While Comcast is investigating your claim, we will suspend our collection activity on the suspect account and request that any consumer credit bureau the suspect account has been reported to ...Comcast/Xfinity and similar B2C companies can and should take a greater role in preventing their loyal, paying customers from falling victim to scams that exploit their corporate names and brands. Companies like Comcast/Xfinity typically learn about such scams far earlier than news journalists do.It was an automated message saying “ We are calling on behalf of the Xfinity advanced technical support team in reference to your technician appointment. And to provide you a faster resolution Please call us back At 1 8 5 5 2 2 6 6 4 0 8 Again, that number is 1 8 5 5 2 2 6- 6 4 0 8 Thank you.”. So I called back.

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Comcast is still supporting cablecards. They could do a better job by providing more information on compatibility with their new X1 service and ...Customer service scam? U. user_nbyr4x. 1 Message. Friday, February 2nd, 2024 8:39 PM. Customer service scam? ... Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any question. 0. 0. Cancel Post. New to the Community?Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ...Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of the window . Press Enter to send itHere are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Over 15,000 Roku accounts were recently stolen, because they used the same passwords as other accounts stolen in other data breaches, which prompted Roku to …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Mark Huffman, Reporter. • Feb 23, 2024. A scam that specifically targets Xfinity cable customers has now morphed into a scheme targeting Spectrum customers. The two scams are nearly identical ...Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ... ….

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ... Automated spam and malware filtering: We work with industry-leading partners to filter inbound and outbound email based on a global network of reliable feedback and reputation data that detects spam, phishing and malware. In addition, we protect our customers by prohibiting the delivery of emails containing file attachments that are most often ...Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster upload ...Sep 21, 2022 · Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees. The quickest way to access your Xfinity Email is by visiting connect.xfinity.com on your computer, tablet, or smartphone. Bookmark this page for easy access in the future. To …Top Phishing Scams. Comcast Threat Levels. Critical. There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence …The Xfinity scam gets more dangerous. As ConsumerAffairs reported in April, scammers are specifically targeting Xfinity customers with non-existent discount offers. The scam goes like this: A ... Xfinity support scam, Xfinity Live Support Chat potential scam? Hello, I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Our …, Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill., When receiving a call that claims to be from Comcast Xfinity, be vigilant and watch out for the following signs that may indicate a scam: Unsolicited Calls: Scammers …, Customer service scam? U. user_nbyr4x. 1 Message. Friday, February 2nd, 2024 8:39 PM. Customer service scam? ... Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any question. 0. 0. Cancel Post. New to the Community?, The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it., The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. 2., Support Account & Billing. What to expect with a refund from Xfinity. Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and …, The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of the window . Press Enter to send it, Assurant receives my phone, puts a chip in the corner of my phone, and they notify Xfinity Mobile that they just saved them from giving a Xfinity Customer a $600 credit, in my case $600 credit for 2 trades in phones for 2 new iPhone 14 Prop Max. Assurant must make some sort of commission for every phone they break and make ineligible for trade in., • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Learn more about common scams and ways you can protect yourself here. View Comcast Security Alerts and the Top Phishing Scams here., • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line ... Making us owe this amount on our Comcast account. This is a scam inside Comcast and Someone working for Comcast is involved. 2 years ago. 0. CCValerie +17 more., Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window., Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ..., Business Details. Location of This Business. 8400 W Tidwell Rd, Houston, TX 77040-5568. Headquarters. 1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838. BBB File Opened: 1/1/1991. Years in ..., 13 Apr 2020 ... That message is simply referring to xfinity's online resources to check coverage and outages - e.g. https://www.xfinity.com/support/status With ..., 15 Mar 2023 ... The call was answered by someone claiming to be with the Comcast promotional department, and the person immediately asked for an account number., A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ..., To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network., 3 days ago · Xfinity scammers mostly target customers using phishing, and call spoofing among other types. Here are some common Xfinity/Comcast scams and red flags to what out for: Xfinity customer support call scam: This is one of the most occurring types of Xfinity scams where a user is contacted by the “Xfinity support team” (actually a scammer). , 18 Jun 2014 ... If you get a call from a Comcast employee offering a deal that sounds too good to be true, it probably is a scam and you should hang up ..., Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option., Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ..., If you’re enrolled in our 1.2 Terabytes (TB) Internet Data Usage Plan,* you'll receive an email notification when you’ve used 75% of your data. You’ll also receive emails and text messages when you’ve used 90% and 100% of your data. If you use more than 1.2 TB in a month, you’ll also receive email notifications and text messages for ..., Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just …, Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill., I've never gotten a Comcast scam call, but I get them from Spectrum cable all the time. I've never had Spectrum or any company that they brought out or due business with. ... -Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line ..., xfinity phone call scam from local number. Just received a phone call scam where they said they were xfinity comcast and wanted to update our modem and discount our bill. Oh, all we had to do after the fake update to get our discounted $40 dollars off each month was send them $249. Question. •., Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ..., The Xfinity scam gets more dangerous. As ConsumerAffairs reported in April, scammers are specifically targeting Xfinity customers with non-existent discount offers. The scam goes like this: A ..., Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ..., Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. 0. 0. class77 +10 more., Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., Xfinity Live Support Chat potential scam? Hello, I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Our …